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Q. I see some spots on my newly installed kitchen marble floor. I think something was spilled but I am not sure what. What is the best steps I can take to remove these spots?   A. If these spots are dull etch marks from someone spilling something... Read More

How to Prevent Urine Stains on Marble Floors In men’s restrooms with marble floors, urine stains and odors can be a real problem. Since marble is porous, marble floors in men’s restrooms should be sealed to inhibit staining. The sealer... Read More

Q. I would like information on how to remove water etches (?) spots that are not smooth when I run my finger over the spot. It is a honed finish and the spots are more like water spots. There is no colored stain, it is more like dull spots scattered... Read More

Q. I have a marble table top with a problem, and I need to get some advice on what may have caused it. There are lots of spots plus a few ring shaped marks. The marks cannot be cleaned off. The table was delivered in pristine condition. Is it... Read More

Q. I recently washed the mirrors about the marble or granite tiles with vinegar. Now there are spots on the tiles. Is there a way to remove these? It feels a little rough on the top of the spots as if the coating came off a bit. What can I do? A.... Read More

Q. Is there any way to bring back the shine of dull spots on polished travertine? The cat threw up and we didn't discover it until the next morning. Then our son sprayed some floor cleaner on it and didn't get it all up so there are dull... Read More

Q. How do we clean white spots from bird droppings on colored concrete? We have a church under construction with tiles on the floor. Windows hadn't been put in yet, and birds came in. The tiles are left stained white from the droppings.Â... Read More

Q. My master bath was remodeled approx. 8 months ago and we used honed and tumbled travertine. It was professionally installed and moisture barrier was used in shower. Approx a month ago, I noticed a few black "dots" on the floor of the shower (they... Read More

Q. I have a polished White Carrera marble floor. A solvent-based enhancing sealer was applied about a week and a half ago. It seeped through the outer edges and darkened the stone. Someone recommended a poultice. I want to try it. Please tell me... Read More

Q. Is it safe to use a steam cleaner on marble shower walls/floors and granite countertops?   A. Under normal circumstances typical heavy duty steam cleaners are too high temp and are not recommended. Why? Because of thermal expansion and... Read More